Privacy Policy

Protecting Your Information with Care and Transparency

Effective Date: 16th November 2024

BeVisible Marketing Agency is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your information in compliance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Collection of Personal Information

We collect personal information that is necessary for us to provide our services and improve our offerings. The types of information we collect may include:

  • Contact Information: Name, email address, phone number, and mailing address.
  • Business Information: Company name, ABN, business details, and related documentation.
  • Payment Information: Billing details such as credit card or bank account information (processed securely).
  • Website Activity: Information about your interactions with our website, including IP address, browser type, and browsing behavior (via cookies and analytics tools).
  • Other Information: Any details you voluntarily provide during communications with us.

 

We collect this information directly from you through forms, emails, calls, or meetings and indirectly via our website or third-party services, with your consent.

2. Use of Personal Information

We use your information to:

  • Provide and deliver our services.
  • Respond to your inquiries and offer customer support.
  • Process payments and send invoices or receipts.
  • Customize and improve our services and website.
  • Send updates, newsletters, or promotional materials (with your consent).
  • Comply with legal obligations and prevent fraud or misuse of our services.

3. Disclosure of Personal Information

We may share your personal information with:

  • Service Providers: Third-party vendors or contractors who assist us in delivering our services (e.g., IT support, payment processors).
  • Legal and Regulatory Authorities: When required by law or to protect our rights and interests.
  • Business Partners: With your consent, for collaborative purposes or referrals.
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We do not sell or rent your personal information to any third parties.

4. Security of Personal Information

We implement robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Secure servers and data encryption.
  • Access control and regular monitoring of our systems.
  • Staff training on data protection and confidentiality.

 

While we strive to safeguard your information, please note that no method of transmission over the internet or electronic storage is entirely secure.

5. Your Rights and Choices

You have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Ask us to update or correct your personal information if it is inaccurate or incomplete.
  • Withdrawal of Consent: Opt-out of receiving promotional communications or withdraw consent for specific uses of your information.
  • Deletion: Request the deletion of your personal information, subject to legal or contractual obligations.

 

To exercise these rights, please contact us using the details provided below.

6. Cookies and Website Tracking

Our website uses cookies and similar technologies to improve your browsing experience. Cookies are small data files stored on your device that help us analyze site usage and tailor our content to your preferences.

You can manage or disable cookies through your browser settings. However, this may affect the functionality of our website.

7. Third-Party Links

Our website may contain links to external sites. Please note that we are not responsible for the privacy practices of these third-party websites. We encourage you to review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be published on this page, and the “Effective Date” will be updated accordingly.

9. Contact Us

If you have any questions, concerns, or requests regarding your privacy or this policy, please contact us:

BeVisible Marketing Agency
Email: support@bevisiblemarketing.au
Phone: 1300 697 059

We are committed to addressing your concerns promptly and transparently.

Your privacy is important to us, and we thank you for trusting BeVisible Marketing Agency with your information.

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